Sandstone Therapeutic Massage LLC Policies

Sandstone Therapeutic Massage LLC Policies

Appointment Scheduling

Sandstone Therapeutic Massage LLC massage therapy is scheduled by appointment only. Contact us anytime to discuss your needs with a certified practitioner and reserve your spot using Visa, Master Card or any major credit card.

Cancellation Policy

All first time visits and new clients are required to pay a deposit of $25 to secure their appointment. This will go towards the new client rate for final payment or will be kept in the event of Cancellation within 24hrs or a No Show.

Late Policy

If you arrive late for your appointment, Sandstone Therapeutic Massage LLC practitioners will provide treatment for the remaining session time only, with no fee reduction. Due to tightly booked schedules, we are unable to extend appointments beyond the originally specified time.


Ask about using your HSA & FSA for payment or obtaining receipts for insurance claims. Always check with your insurance provider to determine if massage is covered.

First Appointments

Kindly arrive at least 10 minutes prior to your first appointment to provide health information and consult with your massage therapist regarding your condition. Contact our office for more information.

Massage Therapists

Please let us know if you would prefer a specific massage therapist that has been recommended to you or if you would prefer a male or female practitioner when you call to schedule an appointment.

Illness and Health Concerns

Kindly let us know of any health conditions, allergies and/or other concerns you may have prior to treatment. In an effort to provide a healthy environment, we respectfully request that you reschedule your appointment if you are experiencing a cold, fever, or flu, etc. This is in consideration of your health as well as the well-being of other clients and staff.

Located in Novi serving South Lyon, Northville and surrounding areas.

CALL US AT (248) 348-8770

Sandstone Therapeutic Massage LLC Policies
Get in touch with us